Privacy Policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase at www.vitamins.lv (the "Site").

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some cookies installed on your device. In addition, when you browse the Site, we collect information about individual web pages or products you visit, which websites or search terms led you to the Site, and information about how you interact with the Site. We call this automatically collected information "Device Information."

We collect information about your device using the following technologies:

- "Cookies" are data files placed on your device or computer and often contain an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.

- "Log Files" tracks activity on the Site and collects data, including your IP address, browser type, Internet Service Provider, reference / exit pages, and date / time stamps.

- "Web beacons", "tags" and "pixels" are electronic files that are used to record information about how you browse the Site.

In addition, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). We call this information "Order Information".

When we talk about "Personal Information" in this Privacy Policy, we are talking about both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use Order Information, which we typically collect to fulfill any orders placed on the Site (including processing your payment information, arranging delivery, and submitting invoices and / or order confirmations to you).

In addition, we use this Order Information to:

Transfer the required Personal Information to the authorized processor Maksekeskus AS, Paysera, Swipegateway.com or PayPal, if any of these appropriate payment methods is selected on the billing page;

Contact you;

Examining our orders to identify potential risks or fraud; and

According to your wishes, which you shared with us to provide you with the information or promotional materials you need in connection with our products or services.

We use the Device Information we collect to help us identify potential risks and fraud (particularly your IP address) and, more generally, to improve and optimize our Site (for example, by generating analytical information about how our customers browse and interact with the Site and evaluate the results of our marketing and advertising campaigns).

SHARING OF PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we use Shopify to run our online store - you can learn more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site - you can learn more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/ . You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

As described above, we use your Personal Information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For more information on how targeted advertising works, you can visit the Web Advertising Initiative ("NAI") training page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising with:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at http://optout.aboutads.info/.

NON - TRACKING FUNCTION

Please note that we do not change our site's data collection and use practices when we see your browser's Do Not Track signal.

YOUR RIGHTS

If you are a permanent resident of Europe, you have the right to access your personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact information below or click here to visit this page.

In addition, if you are a permanent resident of Europe, we note that we process your information to fulfill any contracts we may have with you (for example, if you place an order through the Site) or otherwise to pursue our legitimate business interests mentioned above. In addition, please note that your information will be transferred outside of Europe, including Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will retain your order information in our records unless and until you ask us to delete that information.

CHANGES

We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or other economic, regulatory or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have any questions or if you wish to make a complaint, please contact us by e-mail info@vitamins.lv.

We want to make sure that you, as visitors to the store, are aware of what information is stored about you, that this is done only with your consent and that this information is used only for the purposes for which the consent was given.

Please see below for a summary of the information that is obtained and its need during the phases of the shopping process.

SECTION 1 - EXPLORING THE E-SHOP

While you are visiting our store, we automatically receive your computer's Internet Protocol (IP) address to provide us with information that helps determine your Internet browser and operating system.

Acquired data / Purpose:

Cookies:

_session_id, a unique tag for each review, allows Shopify to store information about your review (whether a link, special code, etc. has been used).
_shopify_visit, no data stored, valid for 30 minutes from the last visit, is used by our network service provider to obtain data on the number of store visits.
_shopify_uniq, no data is stored, expires at midnight (relative to the visitor's place) or the next day, the number of times one customer has visited the store.
cart, unique tag, valid for 2 weeks, stores information about the contents of your cart.
_secure_session_id, a unique tag for the visit
storefront_digest, unique tag, undefined, if the store has a password, then determines whether the customer has access.

SECTION 2 - REGISTERING A USER BY SUBSCRIBING FOR NEWS

With your permission (if you indicated in the registration that you want to receive news and offers, unchecked at the beginning), we can send you e-mails about our store, news products, offers and other news.

Acquired data / Purpose:

Name - Store news, offers, contests, shopping cart

Address - Store news, offers, competitions, shopping cart

Phone number. - Store news, offers, competitions, shopping cart

Email - Store news, offers, contests, shopping cart

SECTION 3 - WHEN PURCHASING

When you make a purchase in our store as part of the buying / selling process, we also obtain information about you, such as your name, physical address and email.

When you provide us with this information in order to place an order, confirm your payment card, confirm a purchase, arrange delivery or return of goods, we assume that you consent to the transfer of this data solely as a result of these processes.

Acquired data / Purpose:

IP address - Website visiting habits, Fraud prevention

Name, Surname - for order, delivery processing

Address - Order, delivery processing

Phone number. - Order, delivery processing

Email (optional) - Order, delivery processing. With consent - News, advertising.

Payment card (only for the time when the payment on the card is confirmed) - Ensure secure payment, Fraud prevention

If we ask for your personal information for a secondary purpose, such as advertising, we will definitely ask you for it separately and offer the opportunity just as easily

Payment cards

If you choose direct payment processing (without leaving the e-shop page), Shopify saves your payment card information. It is encrypted with the Payment Card Industry Data Security Standard (PCI-DDS). Your purchase processing information is stored and is only required for the duration of the processing. When the purchase is completed, your purchase information is deleted.

MY DATA and CONSENT

What information is stored?

If you want to see what information is stored about you, please log in in the user.

How do I give my consent?

If we ask for your personal information for a secondary purpose, such as advertising, we will definitely ask you for it separately and offer the opportunity just as easily

How can I change my data?

If you wish to access, correct, correct or delete any personal information about you obtained in the e-shop that is available to us, file a complaint, or simply obtain additional information - contact our Privacy Policy Manager by sending an e-mail to info@vitamins.lv.